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  STORE POLICY  

CUSTOMER CARE

At alph hunt, we are dedicated to providing exceptional service. If you have any questions, concerns, or need assistance, our team is here to help.

  • Contact Us:

    • Email: info@alphhunt.com

    • Phone: +230 5809 0090

    • Live Chat: Available on our website during business hours.

  • Support Hours:

    • Monday to Friday: 9:00 AM - 6:00 PM

    • Saturday: 9:00 AM – 6:00 PM 

    • Sunday: 10:00 AM – 1:00 PM 

    • Closed on Public Holidays

We value your feedback and are committed to ensuring a great shopping experience. Reach out anytime, and we’ll be happy to assist!

PRIVACY & SAFETY

At alph hunt, your privacy and safety are our priorities.

  • Information Collection: We collect your name, contact details, and payment info to process orders and improve your shopping experience.

  • Use of Data: Your information is used solely for order processing, support, and updates. We never sell or share your data with unauthorized third parties.

  • Security Measures: We use encryption and secure servers to protect your personal information.

  • Cookies: Cookies enhance your browsing experience and help us analyze site usage. You can manage these in your browser settings.

  • Your Rights: You can access, update, or request the deletion of your data and opt-out of marketing at any time.

For questions or concerns, contact us at info@alphhunt.com or +230 5809 0090. Thank you for trusting alph hunt!

Payment Methods
PAYMENT METHODS

At alph hunt, we offer convenient payment options to make your shopping experience hassle-free:

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1. Cash on Delivery (COD):

  • Pay in cash when your order is delivered.

  • Simple, secure, and perfect for customers who prefer offline transactions.

 

2. Juice by MCB:

  • Use your Juice by MCB app to transfer payments directly. 

  • Make payments using the Send to Mobile option via the Juice by MCB app.

  • Send your payment to +230 5815 2014 for quick and secure processing.

  • Send us a screen capture on +230 5809 0090 as evidence of your payment.

 

Choose the option that works best for you and enjoy a seamless shopping experience! For any assistance, feel free to contact our support team.

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